SpecialCarer
For employers & HR

Backup care that retains your workforce.

When childcare falls through, an employee’s day is gone. When eldercare falls through, weeks are gone. SpecialCarer for Employers turns those gaps into a single, instant booking — at your subsidy level.

1 in 4
working parents reduce hours due to care gaps
$22B
annual lost productivity from US care breakdowns
62%
of carers say backup care would change retention
Sources: ONS / Care Quality Commission / employer survey data. Provided as illustrative — your numbers will vary.

What you get

On-demand backup

Employees can book a vetted caregiver in minutes when their usual arrangements fall through.

Subsidised at your level

You decide the subsidy: a fixed annual credit, a per-event cap, or pay-the-full-thing for senior staff.

Per-employee or pooled

Per-employee plans for transparency, pooled-credit plans for predictable spend.

UK + US single contract

One vendor, one invoice, one privacy framework — no managing separate providers across markets.

Real reporting

Anonymised quarterly reports on usage by region, role, and category. Tied to retention metrics.

Wellbeing-aligned

Plugs into your wellbeing strategy (B Corp, EIA, ESG reporting). Real impact on parents and carers.

What employees actually use it for

Sick child, can't go to nursery

Employee opens the app at 7am, has a vetted caregiver at home by 9am, makes their 10am meeting.

Elderly parent, hospital discharge

Subsidised post-discharge care for the parent of an employee, instead of forcing a week of unplanned leave.

Special-needs school holiday

Holiday cover for a child with autism — caregivers selected for declared experience and training.

Maternity / paternity transition

Postnatal support to ease the return-to-work transition — known to materially improve retention.

Pricing & pilot

Plans start at £6 per employee per month for unlimited access (your employees still pay caregiver hourly rates, optionally subsidised by you). Pooled-credit plans available for organisations who prefer an annual budget and per-event caps. We’re actively running pilots — get in touch for a tailored proposal.

Compliance & data

  • • UK GDPR + EU GDPR + CCPA-aligned data handling
  • • Postgres row-level security on all employee data
  • • Data Processing Agreement available — we are the data controller for caregivers; joint controller arrangement available for employer-managed deployments
  • • Quarterly anonymised usage reports
  • • SOC2-style controls roadmap published — contact us for current status