Vetted carers for your service users — on demand and under contract
Councils, NHS trusts, fostering agencies, residential homes, schools, and charities — request safer-recruited carers when you need them, with a Master Services Agreement and DPA in place.
Strict verification. CQC / Ofsted / Charity Commission / Companies House cross-checked. GDPR-compliant DPA in place.
Who we work with
- NHS trusts & ICBs
- Local authorities & social services
- Fostering agencies & children's homes
- Residential & domiciliary care providers
- Hospices, hospitals & SEN schools
- Charities & non-profits
Vetted supply
Every carer has Enhanced DBS / Checkr equivalent, Right to Work, references, and identity verification.
How we vet carers →Compliant by default
GDPR-compliant DPA, audit trail on every booking, safeguarding-aligned record keeping.
Compliance details →Built for procurement
PO support, net-14 invoicing, framework pricing on request, single point of contact.
Billing & invoicing →How it works
- 1
Sign up & verify
We cross-check Companies House, CQC, Ofsted or Charity Commission as relevant.
- 2
Sign our MSA & DPA
Clickwrap, 5 minutes. Read the live terms before you commit.
- 3
Browse & shortlist
Filter by service, distance, certifications and rating. Save shortlists for your team.
- 4
Book on demand or by contract
One-off bookings, 12-hour shifts, sleep-ins, or recurring contracts. Net-14 by default.
Built for the way you actually staff.
12-hour shifts
For residential homes and dom care.
Sleep-ins & overnight cover
For complex care and SEN.
Recurring contracts
4-week rolling schedules with the same carer when continuity matters.
Long-form modes launch alongside organisation booking (Q3 2026). Verify your organisation now to be in the first wave.
Same rates as our consumer platform. No surcharge for organisations.
We charge carers a 25% platform fee. We do not add a markup to your invoice. Tips are passed 100% to the carer. Framework pricing is available on request for high-volume buyers (>200 hrs/month).
Talk to us about framework pricing →We only work with verified organisations.
We cross-check Companies House, CQC, Ofsted, Charity Commission, and equivalent US registries before a single booking is permitted. We require proof of address, public liability insurance, and an authorised signatory. Your service users are protected from fraud and unsuitable buyers.
Testimonials
Coming soon — we’re onboarding our first organisation partners. We’d rather show you real customer voices than fabricated ones.
Frequently asked questions
Are you registered with CQC?
SpecialCarer is a staffing platform, not a registered care provider. The carers we connect you with operate as independent professionals and are vetted to CQC-equivalent standards. Where you operate a CQC-registered service, the carers fold into your existing regulatory framework.
What pre-employment checks do your carers undergo?
Identity + selfie verification; Enhanced DBS (UK) or Checkr equivalent (US); Right to Work; certifications upload with admin verification; references; signed code of conduct.
Do you have a DPA we can review?
Yes — our standard Data Processing Addendum is on /organisations/contracts/dpa. Need amendments for your procurement team? Talk to us at the bottom of this page.
What is your liability insurance cover?
We hold £5m public liability and £1m professional indemnity insurance. Certificates of insurance are available on request.
What are your payment terms? Can we raise POs?
Net-14 default, with net-7 / net-30 available. Per-booking and per-period POs are supported. Card-on-file for emergency bookings is optional.
Can we have framework pricing for high-volume bookings?
Framework pricing is available on request for buyers consistently above 200 hours per month. Get in touch via the form below.
How do you handle safeguarding incidents?
Every booking has an SOS button that pages our trust-and-safety team. We support you to make formal safeguarding referrals to the relevant local authority hub or APS, retain audit-quality records, and pause carer accounts when incidents are under review.
What happens if a booked carer doesn't show up?
We aim to find a replacement within 2 hours where carer availability allows. If we can't, you're not charged for the no-show and we record it on the carer's reliability score.
Get started
The fastest path is self-serve registration. We’ll verify your details and have you ready to book in around 2 business days.
Get startedPrefer to talk first? Use the form. We typically reply within 1 business day.